Terms & Conditions

(1) Product

  • We take great care when putting product information and images on-line still we will not be held responsible for any mistakes.
  • All Products displayed on the Website is on an “as available” basis. 
  • Images of products are for and by reference only and actual Product may slightly vary from the corresponding image exhibited. The Website disclaims any liabilities arising out of any discrepancies to this end.

(2) Shipping Policy

  • Make sure that you have entered a correct Delivery address and phone number, we will take extra charge for placing order on different location as per shipping cost.
  • If the Products are delivered to the wrong address, because you have submitted wrong Shipping address, then you are only responsible for this.
  • We will not be responsible for any kind of delay in the delivery of the Products. We will not be responsible for any damage to the Product due to Shipping Process.
  • Free shipping is not available for orders delivered from outside of India.
  • For more information click here “Delivery Information “.

(3) Payment

These payment options use advanced SSL encryption to keep your transaction secure:

  1.  Debit card
  2.  Credit Card
  3.  Online payment services 

We will not be responsible or assume any liability, whatsoever in respect of any loss or damage    arising directly or indirectly to you due to: 

           (i) Lack of authorization for any transactions.

           (ii) Exceeding the preset limit mutually agreed by You and between Banks.

           (iii) Any payment issues arising out of the transaction.

           (iv) Decline of transaction for any other reason.

    (4) Return

    The following Rules & Exceptions are applicable for return / replacement policy:-

    •  You have option to Return Purchase products from Renzza. You may return Product for a replacement within 24hrs to mail on support@renzza.com of delivery date.
    • If you choose to exchange the Product for reason of mismatch of size or defective Product, you will be provided with a replacement of the item, it will be a chargeable.
    • All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact, and should not be broken or tampered   with.
    • If you choose to self-Shipping your returns Product , kindly well pack the items to prevent any loss or damage during Shipping time.
    • For all self-shipped returns, recommend you use a reliable courier service.
    • Only size exchanges are allowed. Products can be exchanged for a same or a different size.

    (5) Order Cancellation

    • Users doesn't reply to the payment verification mail sent by Renzza
    • Users uses invalid email ID and phone no.
    • Use  Coupon Code more than One time 
    • Returns Wrong Product by User
    • Very high Returns Rate for Particular User
    • Invalid/Incomplete address  given in order details
    • Found Any malpractice used to place the order 





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